The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Scottsdale, AZ, USA

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, the master warning light remained illuminated. The vehicle was taken to a local dealer for routine service; however, the vehicle was not repaired. Additionally, the contact stated that after being informed by the local dealer that the vehicle was repaired, it was discovered that the master warning light was still illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000. VIN tool confirms parts not available.

- Parsippany, NJ, USA

The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that the vehicle was taken to the dealer to be repaired NHTSA Campaign Number: 23V865000 (Air Bags); and the vehicle was partially repaired. Additionally, the contact was informed that the air bag sensor had been deactivated until the recall repair was completed. The contact stated that after calling the dealer for two weeks, the recall repair still had not been completed. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the dealer for assistance. The contact had not experienced a failure. VIN tool showed no open recall.

- Port Charlotte, FL, USA

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- O'fallon, MO, USA

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pacifica, CA, USA

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notifications of NHTSA Campaign Numbers: 23V720000 (Structure) and 23V865000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Irvine, CA, USA

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oakland, CA, USA