This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Toyota Highlander. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard and the vehicle would fail to stop. There was no warning light illuminated. The vehicle was taken to a dealer where the mechanic repaired the brake calibrations and brake alignment. Despite the repair, the contact stated that the failure returned. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000.
- Boston, MA, USA
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- Boston, MA, USA