This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The hybrid inverter failed when accelerating from a red light. A loud clunk was heard and the car would not move forward. The engine was still running but car would not accelerate and had to be pushed out of the road. "check hybrid system" warning flashed. Car was towed to a dealer who confirmed that it was not covered by the warranty at 9 years, 117K miles (warranty is 8 years, 110K miles). The previous recalls for the hybrid inverter had been completed ~3 years ago and so the recall also would not cover the repair. The quoted cost of the repair is ~$11K.
The inverter failed and the car stalled on a busy freeway (I-5) during a dark, rainy evening. The car could not make it all the way to the side of the shoulder and stopped partially blocking a lane. It was extremely dangerous and the driver, my wife, was lucky not to be injured.
- Seattle, WA, USA
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- Berkeley, CA, USA