This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down a road without warning one of the ignition coils failed causing the engine and the car to immediately stop in traffic. Fortunately, we were on a rural road and going less than 30 mph, but on a freeway at speed we would have been in an extremely dangerous situation. The Highlander hybrid unlike most cars will not run at all with an ignition coil failure. Thus, there is a risk of a sudden loss of power. The Toyota dealer was unable to offer any explanation other than thee things happen. The vehicle had only 80,000 miles, had been maintained by Toyota dealers on a regular basis and is five years old. I have been driving for 58 years and have never experienced an ignition coil failure.
The contact owns a 2010 Toyota Highlander hybrid. The contact stated that while driving approximately 35 mph, the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed that the wheel bearing sensor needed to be replaced. The contact mentioned that the vehicle was taken to the dealer for the same failure on three occasions. The manufacturer was notified of the failure. The vehicle was repaired but the failure recurred. The approximate failure and current mileage was 77,000.
The contact owns a 2010 Toyota Highlander hybrid. The contact stated while driving 40 mph, the vehicle stalled. The contact towed the vehicle to a dealer. The dealer performed a diagnostic test. The test showed a defective coil pack which caused the vehicle to stall. The dealer replaced the coil as well as the battery. The failure mileage was 25,400.
- Glastonbury, CT, USA
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- Rye, NH, USA