This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2010 Toyota highlander. Consumer writes in regards to vehicle electrical problems and recall parts not available. After the dealer informed the consumer, the part was not available. The consumer continued to drive the vehicle for the rest of the week. Four day later, the vehicle would not turn on after an extremely cold day. The consumer called for a jump, thinking it was the battery. The service technician came out and it was discovered, the battery was not the issue, but maybe some other type of electrical issue, as the vehicle sounded as if it were trying to turn over, but wouldn't. also, the car alarm was going off intermittently for hours for no reason. The consumer called another dealer, about getting the vehicle fixed, but was informed the part was on national back order.
The inverter failed and the car stalled on a busy freeway (I-5) during a dark, rainy evening. The car could not make it all the way to the side of the shoulder and stopped partially blocking a lane. It was extremely dangerous and the driver, my wife, was lucky not to be injured.
- Seattle, WA, USA
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- New York, NY, USA