This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I almost got in to an accident on 5/11/2018 due to the ABS system not stopping the vehicle while driving in I-95. I got a warning light on the dash as I was pressing the brakes, later the car did not wanted to stop, but it did not prevent me from hitting the other car. I press on the emergency brake and I was able to stop the car. Later, I took the car to get diagnose and put error codes C1391, ABS accumulator leak or malfunction. Contacted delray Toyota in delray beach, fl and they deny to do a recall when there is an extented warranty recall on Camry and prius model line for the same problem. Called Toyota Corp. And they are denying to do anything to fix the safety problem with this vehicle. They stated that since there were not enough buyers for this model, they will not cover or make a recall on safety for the public. I have found over all the internet complaints about the same issue. I am looking for a resolution. A picture of the errors codes on the vehicle is included on the complaint.
I was driving to pick up my son when a brake malfunction warning light came on indicating a problem with ABS system. After picking up my son I went directly to the dealer and the found the problem was given by code C1391, a brake accumulator vacuum leak. Was told vehicle was unsafe to drive without repair, internal pressure loss could prevent car from stopping in a panic situation. Although it appears this is covered by warranty extension for some model years of highlander, Camry and prius, Toyota would not extend same courtesy to me, nor was dealer able to offer me a goodwill adjustment. Pump assembly and actuator assembly parts and repair cost about $5300. Vehicle was purchased new from the dealer, had all recommended and necessary maintenance at dealer on dealer schedule.
When I depress the brake to make a consistent smooth stop if the vehicle hits bumps the car seems to loose its braking power and almost feels like it slips out from under me as it lurches ahead. This problem is consistent in that it happens in the same spots under the same conditions. It seems as though it could be hazardous in certain conditions.
My Toyota Highlander hybrid has extremely poor braking in snow / icy conditions. Even at extremely low speeds (10 to 15 mph), the car skids for tens of feet before coming to a halt. Three times so far, it caused dangerous situations because the car kept going despite full engagement of the brakes. Once, I narrowly missed being hit by a 53' truck because my car rolled into a major street, just barely getting by before the truck came through. I have attempted to talk with the dealer - the response is that hybrid cars brake differently. I have driven cars for over 30 years, and I know there is a defect in how the car's hybrid system is engaging the braking functionality. Its a shame that a car that cost 50K on the road has such a serious problem that the manufacturer and its dealers refuse to acknowledge.
A D V E R T I S E M E N T S
- San Juan, PR, USA