This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While using the tailgate close button on the key fob, car shut off and parked, a loud bang was heard while the door was closing and the door jammed, slightly opened and immovable. Had to take the car to a certified Toyota repair facility to get the closing servo disconnected so the door would shut. Manual operation of the door is the only way to open and close at this time. Nothing was blocking the door as it was closing and complete repair appears to be very expensive. Back door hinges appear to be slightly out of line but door will close manually. T-sb-0038-15 addresses a problem similar to this but the door would open - in this case it would not until the Toyota serviceman removed the servo.
- Annapolis, MD, USA
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- Annapolis, MD, USA