This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2009 Toyota Highlander hybrid. Consumer states issues with battery. The consumer stated when he went to start the vehicle, the battery was dead. The tow truck driver informed the consumer he needed a new battery. When the consumer arrived to the dealer, he was told there was nothing wrong with the battery and they refused to put a new battery in the vehicle. Less than two months later, the consumer went to start the vehicle and again the battery was dead. The dealer again, denied his request for a new battery. The dealer informed the consumer he needed to do more highway driving and that would take care of the problem. The consumer stated he did more highway driving, but again, the battery died. The consumer was denied a new battery for the third time.
- Chicago, IL, USA
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- Chicago, IL, USA