This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Highlander hybrid. While driving up a hill at 20 mph, the vehicle stalled and the ABS, traction control, steering system, and battery warning indicators illuminated. In addition, "stop vehicle in a safe place immediately" appeared on the instrument panel. The contact had to depress the brake pedal with excessive force to stop the vehicle. The contact coasted the vehicle over to the side of the road and had it towed home. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The failure recurred and the vehicle was taken to royal South Toyota (located at 3115 S walnut St, bloomington, in 47401, (812) 331-1100) where it was diagnosed, but no failure code was found. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 124,842.
Brakes failed shortly after the ABS warning light went off. Dealer diagnosed this as a break actuator assembly failure. It looks like Toyota had a warranty enhancement program for vehicle years 2006-2007. However, my 2009 appears to be having exactly the same issue, yet it's not covered by the program. Given the severity of the part failure, it's not clear why this is not a recall... we were lucky that no accident resulted from this failure.
Once car was sitting in a lot and another time, running on highway. ABS, brake, traction control, vsc lights came on also message display said ABS message and brake message. Codes from ABS dtc, S are all a C-0371, 1271 through 1278, 1281, 1346, & 1391. Seems to be same issue as the '06-'07 Highlander hybrids and the '04-'09 prius. There was an extended coverage for the brake actuator on those vehicles. I have been reading many other complaints, same things, with the '09 highlanders. Looks like repairs range from $2500-$5000, which is ridiculous.
Takata recall- when fuiling from the pump, nuzzles keep shuting off itself like the tank is already full. Its been happening recently. At the same time, check break system by deler start appering. It takes 3 to 4 push to start the car after this error message. Sometimes it takes longer and especially it happens in the morning. Took to deler but they did not find a code to check but this is still happening.
The brake system completely went out of order suddenly, during the motion in the street. Although the brake system liquid was renewed in Toyota center just few days ago, few days prior to required scheduled maintenance date. Now the price of the brake system repair is catastrophic. As I am asking for advice, all the other highlander owners complain about the same. This is a big shame for Toyota
- Tbilisi, NC, USA
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The contact owns a 2009 Toyota Highlander hybrid. The contact stated that the ABS failed. The vehicle was taken to robbins Toyota of texarkana (6233 mall dr, nash, tx 75569 (903) 794-5121) where it was diagnosed that the accumulator part failed and the accumulator needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 146,000. The consumer stated an independent diagnostic test found the actuator to be the cause of the failure. 5 warning lights are illuminated on my vehicle. 1) master warning light 2) brake system warning light in red 3) brake system warning in yellow 4) ABS warning light 5) light above ABS in yellow, I can be contacted at 903-280-0111 updated 9/12/18
When applying the brakes, a "croaking" noise can be heard and vibration felt through the brake pedal. Dealer says the ABS actuator is failing. If it fails, the ABS will be inactive and brake performance will be diminished. Apparently Toyota is aware if this issue on 2006-2007 models as they have extended the warranty for the ABS actuator replacement.
At roughly 80K miles, every time I started the car, a "brake malfunction" alert would display. Multiple sensors on the are illuminated. The brakes feel normal, but recently I did notice some audible noises when I use the brakes. I took it to the dealership and they said the brake actuator needed to be replaced for around 3200 w/ labor. After doing some research, I found that this same system was recalled on the Camry hybrid but not the Highlander hybrid, despite many complaints.if this is a manufacturing defect, it is a very dangerous one that could cause brake failure and lead to death
While braking to stop car in a school pick up line, warning lights and messages began flashing. Warning lights stated brake malfunction, ABS system etc. Dealer ran diagnostic, stated there is an internal leak of brake actuator, repair costs $5500. Lights were reset and 2 weeks later while driving lights and warnings came back on. Toyota has recall for 2006 and 2007 but not 2009.
I was driving 5 mph and my brakes completely went out. Luckily, since it was on halloween night with kids everywhere no one was hurt. ABS warning lights came on and warning lights said to pull over and take to mechanic. I had no brakes and coasted home going 2mph. It was my ABS actuator pump.
While driving from orlando to tampa Florida my wife had the ABS brake warning light came on and a weird noise coming under the vehicle. She was able to make it home and we took the car to dealer. They said we needed to replace the brake actuator at a cost of more than $3,400! we can't understand why such a small part would cost about a quarter of the value of this vehicle and after doing some research online I found numerous other people that have had the same problem. This issue really needs to be looked into and Toyota should issue an immediate recall.
ABS light on with warning, brakes performing poorly. The ABS actuator assembly and break pump failed requiring replacement with a cost of over $3764 in repairs. The Toyota Camry hybrid had millions of recalls for the ABS actuator but the Highlander hybrid was currently not on recall. I own a 2000 Toyota 4 runner with over 200,000 miles and never had an ABS issue. This car is only 6 years old and shouldn't require this problem so early.
Brake and ABS warning lights came on while travel city speed (35-40mph). No noticeable braking problem but advised car is unsafe to drive. Dealer says there is an internal leak and the brake actuator and booster need to be replaced at a cost of $5,100 (mainly the cost of Toyota parts). This is a soccer mom car no rough driving or braking...and no accidents. I called Toyota customer experience and they say the parts are out of warranty. How does these two parts account for over 10% of the original value of the car 6 years ago. Shouldn't I expect more from Toyota?
The contact owns a 2009 Toyota Highlander hybrid. The contact stated that while driving 40 mph, the ABS warning light illuminated. The contact stated that when the light was illuminated, the stopping distance would increase. The vehicle was taken to the dealer for inspection but they could not determine the cause of failure. The failure mileage was 4,300 updated 01/07/2014 also, the air bag light illuminated. The dealer replaced a sensor
A D V E R T I S E M E N T S
- Bedford, IN, USA