I bought new a 2007 Highlander hybrid. The brakes have continually performed spongy and the accelerator would stick. I have had to drive with exaggerarted braking space to compensate. My wife has had three small accidents ( rear end due sudden stops in urban traffic setting. Over the years we have pressed darcars Toyota dealership in rockville md for assistance but they claimed no problem. Calls to Toyota usa were greeted with no help. Our insurance has been drastically increased we have tried to get the insurer, geico. To assist us in the defective braking problem and sticky accelerator. We are nearing the 5 year write off of those accidents. We have sideline the SUV and had to perchase a another Toyota ( prius )for my wife, a nurse. We have not had problems with accidents and braking ever before. We see the legal wrangling with the attorney general and Toyota but see no relief. We are two combat veterans of the gulf war and iraq war. We feels abandoned. A friend said to file the claim with your Agency. We are not hopeful. Sincerely lieutenant colonel [xxx], us army retired. And major[xxx], us army reserves. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Rockville , MD, USA