This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am reporting two issues with my highlander. The first is in regards to the brake system. While looking at another complaint that had been filed, I realized that my car did the same thing. Brakes become momentarily unresponsive when stopping. Car lurches forward and additional force is needed on pedal to regain control. I copied word for word what the other person wrote, as that describes it perfectly. My second complaint regards the windshield wipers. The wiper on the left has stopped working well, and will not wipe back and forth properly on the window. It stops or gets stuck mid-wipe, obscuring my vision. It is very dangerous, and I am having them repaired tomorrow. Thank you.
A D V E R T I S E M E N T S
- Woodbine, MD, USA