This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Toyota Highlander Hybrid. The contact stated while driving 65 MPH, the vehicle stalled with the check hybrid system and two other unknown warning lights illuminated. The contact managed to coast the vehicle to the side of the highway; however, the vehicle failed to restart. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed. The mechanic discovered that there was a leak in the inverter cooling system. Upon investigation, the contact discovered an unknown recall that was related to the failure. The manufacturer was notified of the failure but informed her that the vehicle was not included in the unknown recall. The vehicle was not repaired. The failure mileage was approximately 280,000.
The contact owns a 2006 Toyota Highlander hybrid. While driving approximately 15 mph, the vehicle lost power, the check engine and ABS warning indicators illuminated, and the vehicle stalled. Also, "check hybrid system" appeared on the instrument panel. Fred haas Toyota world (20400 interstate 45 N, spring, tx 77373) was notified. The vehicle was not diagnosed because the test was not free. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 250,000.
While driving on the highway 65mph the vehicle lost all power, the check hybrid light was flashing, was able to pull over and stop. Was able to restart vehicle and drive 110 mile home.
The contact owns a 2006 Toyota Highlander hybrid. The contact stated that the vehicle experienced a total loss of power while driving 35 mph. As a result, the vehicle was no longer operable. The vehicle was towed to the contact's residence. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 175,000. The VIN was not provided.
- Phoenix, AZ, USA
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My wife and I were travelling on I-95 (southbound) towards richmond, va. My wife was the driver. We were steadily travelling at a speed... between 65 and 70 in the left lane (required speed limit). All of a sudden, with no warning, the panel lights started blinking and the power to the car was shut off. My wife was screaming because she was not able to control or effectively apply brakes. She tried and pulled car off the road barely and we pushed it off to a safe side. This could have resulted in a serious accident if we were travelling in the middle lane. The car was left overnight and towed to Toyota dealer. The dealer called back and gave a quote of $10000 because the hybrid inverter have to replaced. I mentioned the recall on the inverter. The dealer said the recall does not cover my issue. There is a recall on your website -what action or recourse do I have. The original owner of the car replaced the inverter at 16200 miles. Evidently all the 2006 inverters are defective. My question is this ---why your department is Toyota to get away with such a serious defect?
Engine mechanical ~|~check and report...check engine light and vsc light on dash, .found inverter pump not working properly ~|~replaced inverter water pump
Engine mechanical ~|~check and report...check engine light and vsc light on dash, ,,car lost power while driving, had to pull over and get the vehicle towed in to the dealership... ~|~tech pulled code P0A05, P0A08, P0A93, ...found inverter pump not working properly ~|~replaced inverter water pump
I was driving on a straight highway between 45 -50 mph. Sudden a bunch of lights and warnings came up in the dashboard. I lost power steering and motor propulsion too. I pressed the accelerator and nothing happened. Although I had the ability to brake, it seemed that the braking was also impaired. However because I was going up an incline I did not need strong braking. I managed to coast over to the breakdown lane. Luckily there were only a couple other cars near me so it wasn't too difficult to maneuver by them and coast to the other side of the road where the breakdown lane was. Once I was completely stopped I shut the car down completely and restarted in the normal hybrid startup manner. The car propulsion and steering came back but now the message was alternating between "maintenance needed" and "check vsc system", and the check engine light and symbol was on. I shut off everything electrical to minimize electrical drain. I was able to drive the car another 8-10 miles to get home but I was constantly looking to see where I could pull over if the car stopped again. I made it home. Tomorrow bring it to the Toyota dealer. Significantly, I recently had the brake actuator replaced at a cost of around $2700, specifically because they warned me that I could lose braking and other electronic facilities unpredictably. I thought that expensive repair would avoid this. Unfortunately it appears that what they were predicting could happen did happen, but after the repair! I was on a highway when the car died but with not much traffic and an easy access breakdown lane. Had it been 10 minutes later I might have been on a much busier highway in a place where a breakdown lane is much harder to reach. That would have been a dangerous situation. Had it been daytime and in a safer area I would have stopped and called for a tow truck.
While decelerating to turn into our drive way the vehicle rapidly accelerated. We were able to get it stopped by using the brakes, ending up in the yard/sidewalk. There were approximately 10 feet of skid marks. The engine was racing while the brakes were being applied. The floor mat was not involved. The increased engine RPM was not initiated nor controllable by the operator. This was truly an uncontrolled run away that could have been life threatening.
There was fire in the inverter assembly. The wiring harness for the inverter and the transmission were completely cooked and melted. The professional opinion of a Toyota national engineer is that the generator in the trans axle surged and caused a fire melting the components. How can this go un-investigated with so many of these vehicles on the road. My family and I could have been burned alive or in a fatal crash due to this completely unsafe system. How can Toyota continue to say they are all about safety when they will not do anything about issues like this. They have sent me a $16,000 bill for this issue that is completely a product of their poor and unsafe vehicle.
Engine shutdown at 70mph, engine/hybrid system did not respond to accelerator pedal or cruise control - no warning lights. Was able to coast to side of freeway safely. I turned off ignition and restarted the car, vehicle ran flawlessly afterwards.
The case was stopped and placed in parking when the vehicle started moving forward at about 3 mph. I almost hit a car 5 feet in front of me(at the time I placed the highlander in parking gear) and it ended 6 inches away from the car in the front. I had to step on the brake shift gears from parking to drive. Shift again to parking and while keeping the brakes on I pressed on the parking brake and turned the car off. There was no incline in the street or any decline observable that could have caused the original failure. My wife and my 1 year old child were inside the car when this happened.
My wife was driving the car home after grocery shopping and the car just quit. She coasted to the side of the road and called me. I arrived and tried to start the car with no luck. Finally called a tow truck and had it towed to the Toyota dealer. They inspected the car on Tuesday (Sep 17,2013) and said the inverter was bad and that a replacement would be $8,500. I asked them to check recalls etc... with the regional rep. They are awaiting a small part to see if that will cause the inverter to work properly. My biggest concern was the car just quit without warning while driving down the road!
My wife was backing out of our driveway when the car suddenly lost power to the wheels and all of the warning lights came on. She was unable to move the car forward or backward to get the car out of the lane of traffic. We got the car towed to the local Toyota dealership. They informed us that the inverter was bad and we needed a new one. We had received a recall notice about replacing an "intelligent power module" and had the repairs done Jan 9th 2013. The repair shop has said that the replaced part is working and that it is the inverter itself that has gone bad. I have seen many other complaints about this problem online. I am just thankful that she wasn't going highway speed with our child in the car when she lost power. That could have been very dangerous.
On June 29th, 2013 I was traveling South bound on interstate 95, just North richmond va, when the vehicle lost power and the and "hybrid engine fail", or something similar flashed on the display. I pulled to the left shoulder which was very narrow. Checking traffic behind me, I was able to get to the right shoulder, where it died. I had it towed to the dealer, who said the hybrid system needed to be replaced at a cost of $9,200. We opted to sell the car for scrap and received $3,600. If I hadn't been able to get to the shoulder, I would have been a sitting duck and that busy section of road.
We were driving on the NJ turnpike. Suddenly, the car stalled and the steering locked. Luckily, we just started the hour long drive and were on the slow lane and was able to glide the car over safely to the shoulder. The check "csv" and "check hybrid system" lights came on and the hybrid battery showed no energy. The car would not start and was towed to the closest Toyota dealership. There were no prior warnings about battery errors or problems before completely stalling. It is understandable problems will arise, but with no warning and a car stalling on a major highway, the incident could have been extremely dangerous.
The contact owns a 2006 Toyota Highlander hybrid. The contact stated that while driving approximately 35 mph, the inverter/converter hybrid system shut down and all of the warning lights illuminated. The vehicle was taken to a dealer where it was advised that the coil pack that needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired but the failure recurred. The approximate failure and current mileage was 88,000.
Driving on a major road at about 45 mph the engine suddenly made a loud noise and the car stopped. Unable to put the car in any gear- the engine was still on but would not drive or reverse. Had it towed to service station, diagnosed as an inverter failure minimum 7,000 cost to repair. Fortunately I was able to pull over to the roadside without being hurt. The car is only 6 years old and I was told it was not worth repairing.
There's an engine surge, slight but still can be felt, when applying the brakes. The surge is intermittent but the surge is felt often. Example: After take off from a stop the next time the brakes are applied there'll be a slight bump, as if the accelerator is stepped on at the same time the brakes are applied. There's no high rev, just a bump.
A D V E R T I S E M E N T S
- Lafayette, CO, USA