This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
New 2006 Highlander hybrid 7200 miles, well under both factory and extended warranty. No A/C -air conditioning not working- found that small pebble/rock had damaged ac condenser assembly, and all coolant lost. Unlike gas version of highlander, hybrid highlander has zero protection from any rock/bug/ objects from front of vehicle -- there is no mesh or protection at all. It is very accessible, being less than 1 foot away from ground, and completely exposed to front air traffic dealer is charging me over 950$ to replace entire system. They will not cover this under any warranty. This problem can/will easily happen again. I have not/do not travel dirt roads, mostly highway -- so this problem will most likely reoccur unless mesh/grate protection is fitted to front of lower assembly. Toyota has no front-bra parts available. I have contacted customer care at Toyota and they only sympathize.
- Auburn Hills, MI, USA
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- Auburn Hills, MI, USA