This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2023 Toyota Highlander. The contact stated while driving at an undisclosed speed, the steering wheel was excessively difficult to steer. The power steering malfunction and pre-collision warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with power steering and rack and pinion failure. The contact was informed that the power steering rack and pinion needed to be replaced. The vehicle was not repaired. The parts were ordered to complete the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,050.
- Crow Agency, MT, USA
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- Crow Agency, MT, USA