This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received the first recall notice about 7 months ago and have made the intent to set appointments with Kendall Toyota and West Kendall Toyota many times, but they stated that they don't have the fix available yet. They stated that they put me down in a waiting list and I will be called for an appointment according to the person on the phone the recall for my car is not a life-threatening recall. I stated that how come is not serious if the bumper gets detach while driving. I can cause an accident. I can I asked to speak to a supervisor in my last two intents to get appointments, but they stated that supervisors were not available at the moment, but a supervisor will call me back. NEVER GET A CALL BACK. I received the second recall showing in records that it is pending, however I have done the due diligence to fix it but not Toyota West Kendal and/or Kendall Toyota.
Notice something hanging when looking at the vehicle from the front took vehicle into Toyota dealership for inspection. Informed at that time there was an open recall on the vehicle was told by service director no remedy available to bring vehicle back in once remedy available. Explained there was visible damage to the vehicle. Vehicle in their possession since November 2023 no updated information on remedy available. Have had 3 loaner vehicles some do some don-??t accommodate needs and family size. This is my primary vehicle for work as I travel 100% of the time for my job is financially inconvenient. Informed I will be responsible for rental vehicle if loaners become unavailable. Purchased the car new January 2024. Recall listed below. 10/26/2023 Manufacturer Safety recall issued NHTSA: #23V720 Recall: #23TB12 SAFETY RECALL 23TA12 (INTERIM NOTICE 23TB12) - CERTAIN MODEL YEAR 2020- 2023 HIGHLANDER AND HIGHLANDER HV- FRONT LOWER BUMPER COVER ASSEMBLY MAY DETACH WHILE DRIVING Status: Remedy Not Available
The fact that the dealership was able to sell this car with a recall on is crazy, yes I have blame for not looking as well but now we are having issues with the front bumper hitting the tires when you turn and making a grinding noise. We were told that there-??s nothing they could do as of yet but as I see this recall has been open for a while now" This is a big concern to us what if they don-??t find anything wrong or so they say and something happens" They need to speed up the process to find a solutions loosing a front bumper while your on the highway is a big risk.
Recall has been out for 6 months still no remedy. Manufacturer Recall Number 23TB12 NHTSA Recall Number 23V720 Can't sell vehicle with open recall, and need to sell.
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Water intrusion in the A pillars on both driver and passenger side during a rain storm. Toyota confirmed the water intrusion and stated that the gaskets and clips for the roof rack had failed, allowing water to get into the vehicle interior. I had owned the vehicle for approximately 6 months, and I'm not sure when these clips/gaskets failed. If this failure occured earlier, but there wasn't enough water to come though the interior upholstery, there is a possibility that there is significant mold growth behind the interior panels, which could negatively impact any occupants' health.
A D V E R T I S E M E N T S
- Miami, FL, USA