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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Toyota Highlander windows / windshield problems

windows / windshield problem

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2021 Toyota Highlander Owner Comments

problem #2

Sep 172022

Highlander

  • 7,500 miles

A D V E R T I S E M E N T S

The contact owned a 2021 Toyota Highlander. The contact stated while driving approximately 50 MPH with a passenger in the rear passenger seat, she heard an abnormal popping sound and the sunroof exploded from the inside-out without warning or impact. The shattered pieces of glass were propelled outside the vehicle. The occupant in the rear passenger seat sustained a cut on the finger but did not seek medical assistance. The vehicle was taken to the local dealer where it was diagnosed that the sunroof glass panel needed to be replaced and it was confirmed that the failure was not due to an impact to the sunroof. The vehicle was repaired. The manufacturer was not notified of the failure. The contact stated that she was concerned about a potential reoccurrence of the failure. As a result, she traded the vehicle. The failure mileage was approximately 7,500.

- Seguin, TX, USA

problem #1

Nov 222021

Highlander 4-cyl

  • 19,000 miles
The contact owns a 2021 Toyota Highlander. The contact stated that while his wife was driving at 65 MPH, she heard a loud abnormally horrific sound coming from the roof of the vehicle. The contact's wife immediately pulled over and upon inspection, she discovered that the sunroof had shattered without incident. The contact's wife drove the vehicle to the dealer and the vehicle was left in their possession. Days later, the dealer informed the contact that it appeared to be previous damage to the sunroof had caused the failure and that the damage would not be covered under warranty. The manufacturer was not notified of the failure. The vehicle has been repaired. The failure mileage was approximately 19,000.

- Caldwell, NJ, USA

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