The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. I am VERY concerned that Toyota hasn-??t taken this more seriously. I notice in the NTSB website it has injuries and fatalities listed to the left of the complains. Does someone have to be injured or killed before Toyota gets their act together"?" Thinking we may need to trade this for another SAFER, RELIABLE vehicle. I have also had many people flash me due to the headlights being too high and in their face-another SAFETY concern.

- Salina, KS, USA

The contact owns a 2021 Toyota Highlander. The contact stated while driving at night at approximately 35 MPH, the low-beam headlights appeared to shine directly into the eyes of drivers in the opposite lane. The contact stated that other drivers would flash their high-beam headlights. The contact stated that he had checked at night by observing the low beam lights aiming point and he saw that they appeared to be aimed high. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.

- Fallbrook, CA, USA

The headlights of the Toyota Highlander are too bright for other drivers. When driving at night, I am constantly flashed because the drivers think the highbeams are turned on when in fact, the lights are too bright for their visibility.

- Kissimmee, FL, USA

The front headlights (low beam) are aimed too high resulting in blinding of oncoming drivers. More than half of all oncoming cars flash their lights suggesting. This has occurred for a year and a half since the vehicle was purchased. While a small adjustment was made to the headlights by the vehicle owner, this type of adjust was denied from the Toyota service department, and should never have been needed in the first place.

- Elmira, MI, USA

The headlights on the Toyota Highlander XLE AWD (2021) are set too high. They are constantly bothering vehicles in front of me, they believe I have the high lights and upcoming traffic are constantly putting on their highlights because they are annoyed. My Toyota dealership has not received any complaints but they are legit.

- East Stroudsburg, PA, USA

Head lights are situated too high and are distracting upcoming vehicles, which may distort upcoming traffic.

- East Stroudsburg, PA, USA