This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While accelerating onto the freeway the vehicle suddenly loses power creating a serious safety issue. A check-engine light comes on but the safefy issue is that the vehicle goes into a power loss mode ON THE FREEWAY. A truck nearly rear-ended me the first time it happened. Toyota Service was unable to duplicate and so said National Toyota advised them to release the vehicle back to me. The same issue happened to my boyfriend and his son - total loss of power while accelerating onto the freeway. Then a mechanic recreated the issue 5 additional times (usually in the dawn hours when traffic was light due to safety concerns). Was unable to find the cause of the issue but a loss of power in a vehicle is as serious a concern as an unwanted acceleration. I am frustrated that Toyota is not taking this seriously.
While depressing the brake pedal the vehicle continues to accelerate before finally slowing to a stop. This happens on bumpy road surfaces as well as level road surfaces. There were no warning lights, alarms or messages prior to or during the failure. This issue started around 35,000 mileage and has progressively gotten worse to current day. (Current mileage as of 1/29/2024 is 54,346.) This issue would cause the vehicle to potentially rear end a vehicle you are following or propel the vehicle into an intersection typically controlled by a traffic signal or device. Local dealer has said there is nothing wrong as they could not replicate the issue.
Varias veces mientras conduzco en la ruta la velocidad permitida, el carro frena, pierde potencia el motor, el sistema de aceleración no responde, esas veces me salve de accidentes mortales junto a mi familia, reclame a toyota corporación indicar eso y para ellos no paso nada nunca tomaron en serio, mientras que el carro para reparar eso, paso más de 25 días en las veces que se daño xq prácticamente el carro no es seguro para manejar
Unwanted acceleration happen more the 5 to 6 times. While driving in highway exit ramp my vehicle lurched forward while I was trying to slowdown. Dealership had the vehicle for more than 2 days and unable to duplicate the issue. Currently Toyota dealership informed they don't any know issues or condition like this. I am not very confident in driving this vehicle due to this experience.
I have a 2021 FWD Highlander Hybrid, running in ECO mode with just over 5K miles. I just had this problem happen this afternoon. Pulling into a parking spot at the grocery store. I was going pretty slow, almost stopped, and then the car engine revs and lurches forward. Thank goodness I had my foot on the brake, otherwise the car would of jumped the curb/parking block. Also, happened to me previously coming out of our neighborhood on to a busy street. I'm stopping at the stop sign, going pretty slow, and then all of a sudden the car engine revs and lurches forward. Quite frankly I consider this a huge safety concern. If my foot was not already on the brake the car would of moved forward into on coming traffic The car was just in for its 5K mile service at the Toyota Dealership, and there are no warning lamps or messages displayed when the problem occurs
A D V E R T I S E M E N T S
- Santa Barbara, CA, USA