This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was in a school line waiting for my children. I went to hit the gas to move and the car said -??maintenance required-?? and then flashed other warning lights -??low power steering fluid and engine light.-?? Then the car turned off and screens were flashing. I tried to restart the car but the steering column was locked and brake pedal was locked. I checked all fluids and they were full. I had someone jump the car and it turned back on. I figured maybe a bad battery. Had AAA come look at the car and all diagnostic testing was normal. Next day, car does it again in the middle of an intersection.
ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.
The contact owns a 2020 Toyota Highlander equipped with a Tekonsha Prodigy RF Electronic Brake Control with Bluetooth kits, part number 902501. The contact purchased the unit to use for towing a trailer. The contact purchased the part at an independent mechanic and had the equipment installed by another independent mechanic. When the contact first attempted to use the brake kit, her and her husband had connected the equipment per the instructions and brake kit showed the letter "C" which meant the part was connected. As the contact started driving the vehicle, a NC (not connected) message had appeared on the brake kit. The contact decided to drive the vehicle back to her home and attempted to reconnect the brake system as instructed but the failure persisted. Upon investigation, the contact discovered that the equipment had been placed under NHTSA Campaign Number: 20E033000 (Electrical System). The contact reached out to the independent mechanics, the one who sold the part and the other that installed it, and neither were aware of the recall. The contact also called the manufacturer and had written a letter to obtain the replacement part however, the contact had not heard back from the manufacturer. The vehicle was not repaired. The failure mileage was 0.
Vehicle will not start without a jump after 3-5 hours. The battery stays charged less than one day, but typically starts again without a jump if driven again within a 3-5 hour period. The vehicle stays running once jumped. Dealer service department indicates a software update may be required. This has happened since purchase on June 7, 2020. Date below is the most recent date it occurred.
- Los Gatos, CA, USA
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Blind spot monitoring is not working. Took it to dealership thy said it needed re-calibration but it still doesn't see semi trucks. My wife accidentally ran another women off road because she trusted this Toyota system. System is currently still working intermittently.
The vehicle hesitates, stalls and has bucking leaping forward uncontrollably, on the road. The vehicle also has a very loud whining noise upon shifting the car from park to drive and back again from drive to park, at a stand still. This is a major issue with a nee car, my wife and I don't feel safe while driving in this car.
A D V E R T I S E M E N T S
- Franklin, OH, USA