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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
19,178 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Toyota Highlander drivetrain problems

drivetrain problem

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2020 Toyota Highlander Owner Comments

problem #9

Jun 142024

Highlander

  • miles

A D V E R T I S E M E N T S

2020 Highlander XLE 8-AT: whining sound when the vehicle is in forward motion; any speed. No sound noticed when in reverse. At this time, there is no condition, noticed, while shifting gears. Sound is constant regardless of speed. Dealer (6/14/2024) has diagnosed the transmission is bad; needs to be replaced. T-SB-0008-21 & T-SB-0160-18 cover same sound condition this vehicle has now.

- Montclair, NJ, USA

problem #8

Apr 152024

Highlander

  • miles
Loud whining noise after 55000 miles, Toyota saying i need a new transmission in my suv that now has 60785. I had alerted Toyota regarding the noise a month prior and they said it was a normal noise.

- Bethel, OH, USA

problem #7

Apr 012024

Highlander

  • miles
Transmission began whining and hesitating around 62K miles. Transmission is the 8AT.

- Porter, TX, USA

problem #6

Apr 202024

Highlander

  • 72,000 miles

A D V E R T I S E M E N T S

The contact owns a 2020 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound while failing to shift gear or accelerate. The vehicle was taken to a dealer and was diagnosed with transmission failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.

- Sewell, NJ, USA

problem #5

Dec 202023

Highlander

  • 100,100 miles
The contact owns a 2020 Toyota Highlander. The contact stated while driving at an undisclosed speed and attempting to accelerate, he heard an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, and it was determined that the sound was coming from the transmission however, the dealer was unable to provide a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 100,100.

- San Bernardino, CA, USA

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problem #4

Sep 012023

Highlander

  • miles
The car is barely 3 years old with 74000 miles to it. The is a humming noise coming from the transmission which the dealer said I may want to replace it. It-??s not cheap to do so and I don-??t expect it to happen to a new car.

- Centralia, WA, USA

problem #3

Feb 112023

Highlander

  • miles

A D V E R T I S E M E N T S

I pulled my vehicle into the driveway and stopped outside of the garage. I stepped out to fold my mirrors on both sides of the vehicle as the garage is very narrow. I also need to unload my belongings from the rear hatch. I walked around to the Right side mirror, folded it and headed to unload the hatch when the vehicle PULLED ITSELF INTO THE GARAGE; literally! I could not open the doors as they lock and the space is so narrow. The vehicle stopped when it hit the back wall of the garage. I immediately opened the door and turned the vehicle off. The Vehicle sounds an alarm and shows the message "Shift to park" if not in Park. This did not happen. I sat in the car putting my sunglasses away and unplugging my phone before exiting. If I had not put the vehicle in Park, I would have heard and seen the warnings immediately and the car would have moved immediately; not 30-60 seconds after exiting. Note: our driveway is flat

- Independence, OH, USA

problem #2

Oct 022020

Highlander

  • 500 miles
The contact owns a 2020 Toyota Highlander. The contact stated that while the vehicle was turned off and in the park position in order for their mother to unload the trunk, the vehicle suddenly rolled away in reverse. The vehicle rolled over their mother. Once the incline of the street was more of a plato the vehicle coasted to a stop. They were able to catch up to the vehicle and return the vehicle to their home the contact stated that their mother received injuries to her face, right arm, right hand, left rib area, left leg, and foot areas. Medical attention was needed. The contact had the vehicle towed to the dealer (highland Toyota located at 5500 45th avenue dr, moline, il 61265; (309) 764-2481 ) who diagnosed that no defect or malfunction could be detected. The manufacturer was made aware of the failure and sent an investigator. The approximate failure mileage was 500.

- East Muling, IL, USA

problem #1

Jun 122020

Highlander 6-cyl

  • miles
This vehicle will let you shut the engine off in drive without shifting to park. If you do this and leave the vehicle on a slight incline, it will roll away and you may not be able to get back to it and into it in time to get your foot on the brake and then shift it into park. This should not be allowed. You should have to shift to park before the engine can be turned off.

- Framingham, MA, USA

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