I was at a stop sign in my 2020 Highlander waiting to turn left onto a busy road. Upon turning left onto pa state highway 999, the Highlander engine turned off and the steering wheel was "locked" into a left position. This caused the car to continue turning into the opposing left lane resulting in a head-on collision with an on-coming car. With the engine turned off there was no power steering, no brakes, and no way to unlock the steering wheel. The collision caused my car to bounce back and slowly free roll back to the stop sign as though I never entered the roadway.

- Lititz, PA, USA

We recently purchased our Highlander and it has a little over 4,000 miles. Today while driving down the road at about 45 mph, the car just lost power and the check engine light came on. 1. check engine - reduced engine power 2. secondary collision brake system malfunction we had to park and wait for the Toyota dealership to come and tow it to the service center. At this point I don't know what was wrong or why it just cut out while driving. I am very concerned and can only hope Toyota can address this or replace the car.

- Sparks, NV, USA

I have been having intermittent issues with the brakes when turning on my car and going in reverse. On one occasion, after turning on the vehicle and putting it in reverse, the vehicle did not move despite being on level ground. I had to apply pressure on the accelerator and heard the car strain a little before I heard a sound come from the brakes and the car suddenly jerked backwards. I did not have my foot on the brakes and I did not have the emergency brake on. After this the bakes appears to function as usual. Another time, I turned on the car and went in reverse but the car did not move. I applied the accelerator and heard the car strain a bit then it jerked back. I applied the brakes but the brakes were in responsive unless I pushed on them with significant force. I came to a stop and them took my foot off the brake to resume backward motion to exit my parking spot. Again I did not move forward and had to apply pressure to the accelerator which cause the car to initially strain then suddenly jet backwards. I again applied pressure on the brakes which again were initially unresponsive until I put significant pressure. This cycle happened a total of 4-5 consecutive times prior to the brakes resuming normal function. Brakes functioned normally between this incident and the one mentioned earlier in this complaint.

- Bloomington, MN, USA