The contact owns a 2019 Toyota Highlander. The contact stated while driving 60 MPH, the check engine warning light illuminated and the vehicle lost motive power and stalled. The vehicle was jumpstarted and operated as designed. The contact stated that on another occasion, after refueling the vehicle and driving, the vehicle jerked, lost motive power, and stalled without warning. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was unknown.

- Baldwin, NY, USA

2019 Highlander xle jerks and stalls, then loses power. This occured on a newly purchased vehicle that has approximately 13K miles on it, in stop and go traffic on a sub-urban street. No check engine light or other alert came on, providing no indication to the driver of the issue. Was able to restart the vehicle and drive it to the dealership. They said it was a fuel pressure issue, and are replacing the fuel pump - a part that usually lasts more than 200,000 miles. I have no idea whether this is a fuel pump issue, or a fuel regulation issue, and if those functions are both performed by the fuel pump. The dealer did not seem to be aware of the issue, and there are no related recalls for this issue. They did find one other instance of this occurring when they researched it. I'd like to know for certain whether this is a fuel pump issue, or a fuel regulation issue. This presented a very dangerous situation, and I was lucky to be able to get off the road.

- Lawrenceville, GA, USA