It was a cold and windy night in January. I started my Highlander with a remote (at least I think I did as headlights went on). Twenty minutes or so later I went out to leave. I got in the car, pushed the button to start and nothing would happen. I opened the hood to check the engine, wind caught the hood and blew it all the way back against the windshield. We tried to jump the car and it still would not start. We left the car overnight and called AAA. They tried jumping and still no start. The technician then disconnected and reconnected the battery, which reset the computer. The car started immediately without a jump. Sometime later I noticed both fenders were damaged (bent upward) by the windshield from the hood blowing back.
A couple of weeks ago having my car serviced I bought this to Toyota's attention. I was told to call the corporation who were very nice over a couple of layers of complaint personnel, but all said repairs to the fender was not their problem, and the electronic system was currently checking out ok and the wind caused my damage. This car is only 6 months old. This does not happen to new cars and when your car doesn't start, you look under the hood. Has anyone else's car just died, and then the computer needed to be reset?
Repairs are going to be over $2500.00. Toyota should offer to cover at least some of the repairs as the car out and out was dead in its tracks. It should not have to be my (therefore my insurance companies) problem.
A D V E R T I S E M E N T S
It was a cold and windy night in January. I started my Highlander with a remote (at least I think I did as headlights went on). Twenty minutes or so later I went out to leave. I got in the car, pushed the button to start and nothing would happen. I opened the hood to check the engine, wind caught the hood and blew it all the way back against the windshield. We tried to jump the car and it still would not start. We left the car overnight and called AAA. They tried jumping and still no start. The technician then disconnected and reconnected the battery, which reset the computer. The car started immediately without a jump. Sometime later I noticed both fenders were damaged (bent upward) by the windshield from the hood blowing back.
A couple of weeks ago having my car serviced I bought this to Toyota's attention. I was told to call the corporation who were very nice over a couple of layers of complaint personnel, but all said repairs to the fender was not their problem, and the electronic system was currently checking out ok and the wind caused my damage. This car is only 6 months old. This does not happen to new cars and when your car doesn't start, you look under the hood. Has anyone else's car just died, and then the computer needed to be reset?
Repairs are going to be over $2500.00. Toyota should offer to cover at least some of the repairs as the car out and out was dead in its tracks. It should not have to be my (therefore my insurance companies) problem.
- Chris W., Winthrop, MA, US