This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front bumper keeps popping out. I-??ve returned it to the dealer 3 times, who says a clip has to be replaced. However, it-??s not covered under the extended warranty and they will just replace it. The dealer told me to just push it back in when it pops out. It will push back in place, but it will not stay in place. It has not been damaged.
I was turning into Starbucks at a low speed when the next thing I knew the car jumped forward and hit the car in front of me not one time but three times. I was finally able to get the car stopped but had Damage to both cars. I believe the accelerator was stuck causing the accident. I want to know if there is a recall on the accelerator petal that it would have caused the highlander to do this because to me this was a frightening site to go through.
04/07/21 @ 11:30 am, temp 47 F, overcast, dry, driving 65 mph, N. on neb. Hiway # 77. Rural landscape, no other vehicles near us, sunroof glass exploded and shattered. Roof had been closed. Sunshade was closed which kept us from being covered in glass pieces. No marks on roof from any object. See photos.
Rear seat glass sunroof imploded while driving down a highway at 55 mph. The sunroof was not physically contacted by any objects. We heard what sounded like a firecracker/cherry bomb go off inside the vehicle. We pulled over and noted the damage to the sunroof. The interior cloth ceiling was left totally intact/undamaged.
The ergonomic faulty design of the 2019 Toyota Highlander limited platinum causes excessive wind noise coming into the cabin when driving at any speed. It is distracting and annoying. I was told by Toyota it was a design flaw which they have attempted in vain to correct with various minute triangular additions strategically added to points of concern. Again, it did not work!!
- Hamilton, GA, USA
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Obnoxious wind noise!!! dealer service mgr acknowledged it was loud but said all on his lot were loud, mine was much louder but told it was a design flaw. It is. Huge distraction while driving anything over 30 mph. It's literally wind noise not road noise. They will not even try to repair it... too bad you spent $50,000 just live with it.
Other car pulled into intersection causing our Highlander to collide with turning vehicle. T collision. None of the airbags deployed. Speeds around 35 mph. Car totaled and I sustained severe concussion. Was wearing seatbelt.
May 31 I was picking my passengers as diving to uber driver. I parked my vehicle step out to open back door to open my 3rd row seat but door didn't able to open and same minutes I heard voice beep coming out from front steering wheel. I turned around went to see what this voice is about.. before I touched anything my vehicle start to rolled backwards and I got so scared and I tried to hold the steering wheels from outside to stop vehicle somehow but it went so fast dragged me over 100 feets throws me on the street and went out on 2 homes property over the bushes and hit the railing guards on one home. I called police on the spot where they asked my passengers as well what was happened and they stated what I just wrote here. Ambulance came put bandages on my ripped left knee and told me to call them if I needed them later on. I had called Toyota company and they came took my vehicle to hackensack Toyota to took some information and after 4 weeks sent me letter saying nothing wrong with this vehicle at all.... I'm shocked after heard the vehicle had no problem so why it rolled in parking position ripped my knees put me into stress and police report my 4 witnesses all was a lie or Toyota playing some big games around me so they dont have to do biggest recall on brand new vehicles ? I'm trying to let you guys know this is something big going on so please help me out with this situation as soon as possible.
Sunroof spontaneously shattered while driving ~30pmh on a hot afternoon. No other cars in close proximity. No trees overhead or other debris found that could have triggered the shattering. The noise sounded like an explosion overhead. Upon inspection, the glass appears to have exploded outward and left a large hole in the middle. Luckily, the fabric panel below the glass was closed, otherwise this would have been an extremely dangerous situation since the glass is not safety glass. Per our Toyota dealership, Toyota Corp will not cover this issue or take any responsibility for what seems to be a manufacturing defect (or bad design, as this glass should be safety glass).
The contact owns a 2019 Toyota Highlander. When the contact opened the tailgate, all of the other doors unlocked. The contact did not feel safe. The vehicle was driven to malloy Toyota (400 weems ln, winchester, va 22601, (540) 678-1791) to be diagnosed, but the test only acknowledged that the driver's door unlocked and not the other doors. The vehicle was not repaired. The manufacturer was made aware of the failure and scheduled an appointment at malloy Toyota; however, the dealer still could not replicate the failure. The failure mileage was 4,800.
A D V E R T I S E M E N T S
- Moselle, MS, USA