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5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Toyota Highlander fuel system problems

fuel system problem

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2018 Toyota Highlander Owner Comments

problem #12

Feb 132021

Highlander

  • 49,000 miles

A D V E R T I S E M E N T S

The contact owned a 2018 Toyota Highlander. The contact stated the recall repair for NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) had been completed on the vehicle. The contact stated while her husband was driving 55-65 MPH, the vehicle inadvertently stalled. An unknown warning light was illuminated. The contact stated that her husband veered to the side of the road. The contact's husband was able to restart the vehicle. The vehicle was taken to the dealer who informed the contact's husband that they could not determine the cause of the failure; however, the computer onboard was reset. The contact stated that the failure recurred while driving. The contact's husband was able to restart the vehicle after several attempts however, the failure recurred several times while the contact's husband was taking the vehicle to the nearest dealer. The vehicle was taken to a second dealer - Lithia Toyota of Billings (1532 Grand Ave, Billings, MT 59102) who diagnosed that no issues were found and advised the contact's husband to trade-in the vehicle. The vehicle was not repaired and was traded. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 49,000.

- Standish, ME, USA

problem #11

Dec 152020

Highlander

  • 72,000 miles
The contact owns a 2018 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V682000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact had experienced the failure when the check engine warning light illuminated and the vehicle failed to start. The contact stated that the vehicle was taken to an independent mechanic where it was diagnosed however, the mechanic was unable to duplicate the failure. The battery was replaced however, the failure recurred and occasionally caused the vehicle to stall. Toyota of rockwall (1250 E I-30, rockwall, tx 75087, (844) 358-4295) was contacted and informed the contact that no remedy was available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

- Sachse, TX, USA

problem #10

Feb 012018

Highlander 6-cyl

  • 80,000 miles
The contact owns a 2018 Toyota Highlander. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that the failure occurred while moving from a stopped position. The contact stated that occasionally a jump was needed to start the vehicle. Occasionally, the vehicle would restart after waiting for several hours. The contact stated that he replaced the battery however the failure persisted. The vehcile was taken to Toyota plaza mall (2721 nostrand ave, brooklyn, NY 11210) where no failure was diagnosed however, the battery was replaced again. The manufacturer was not contacted. The contact received notification of NHTSA campaign number: 20V682000 (fuel system, gasoline) and believed that the failure was related to the recall. The parts were not yet available. The failure mileage was 80,000. VIN tool confirms parts not available.

- Brooklyn, NY, USA

problem #9

Jan 132020

Highlander

  • 0 miles

A D V E R T I S E M E N T S

The contact owns a 2018 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline). The contact called an unknown Toyota dealer, located in fairfield, ca, and it was confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not available.

- Indio, CA, USA

problem #8

Aug 172020

Highlander

  • miles
2018 Toyota Highlander. Consumer writes in regards to fuel pump safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Las Vegas, NV, USA

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problem #7

Aug 122020

Highlander 6-cyl

  • Automatic transmission
  • 27,000 miles
The contact owns a 2018 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Waldorf, MD, USA

problem #6

May 012020

Highlander

  • 9,000 miles

A D V E R T I S E M E N T S

The contact owns a 2018 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline). The contact stated after starting the vehicle, the vehicle idled rough. The low-pressure warning light was illuminated. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called avondale Toyota (10005 w, papago fwy, avondale, AZ 85323, (877) 554-6890) and was informed that parts were not available for the recall repair. The contact was offered a loaner vehicle but declined the offer. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 9,000. Parts distribution disconnect.

- Goodyear, AZ, USA

problem #5

Jan 132020

Highlander

  • miles
The contact owns a 2018 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. Holman Toyota (1301 NJ-73, mt laurel township, NJ 08054) was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Southampton, NJ, USA

problem #4

Mar 012020

Highlander

  • 0 miles
The contact owns a 2018 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. A dealer was not made aware of the issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no recall associated with the VIN.

- Payson, AZ, USA

problem #3

Jan 152020

Highlander

  • miles
The contact owns a 2018 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V012000 (fuel system gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called greg leblanc Toyota, 220 S hollywood rd, houma, la 70360, (985) 876-7210, and was informed the part was not available for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Thibodaux, LA, USA

problem #2

Jan 012020

Highlander

  • miles
The contact owns a 2018 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Bayside Toyota (105 auto dr, prince frederick, md 20678, (410) 535-1500) and the manufacturer were made aware of the issue. The contact had not experienced a failure. The VIN tool confirms parts not available.

- Owning, MD, USA

problem #1

Apr 222020

Highlander

  • miles
The contact owns a 2018 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not made aware of the issue. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Carmichae, CA, USA

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