This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Toyota Highlander equipped with achilles desert hawk uhp tires, size: 285/40R22 (na). The contact noticed that the sidewalls were separating from all four tires. The contact associated the failure with NHTSA campaign number: 18T013000 (tires). The contact called tire town auto service (located at 627 old spanish trail, slidell, la 70458, (985) 643-7092) and informed them of the failure. The tires were not diagnosed or repaired. The tire manufacturer was notified. The tire and vehicle failure mileage was 20,000. Consumer stated please see attached photos of tire sidewall splitting. I have tried emailing the company to find out about recall or to get a replacement. These tires are defective and can cause an accident.
- Slidell, LA, USA
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- Slidell, LA, USA