Monday 2, 2020 and on the Friday before and 2 other times, the steering wheel icon would show on dash. And on at least twice while driveing steering would lock up so bad, it required your whole body weight to turn a small amount. Thought I was going to be killed! pulled over and shut off engine and restarted engine and that puts seering back to normal for a little while. Took to dealership 11/02/2020 they said not under warranty, { 56125 miles} by the way! told me $1400 plus tax! they said they never seen this bad told I shouldn't drive it home, had to find a ride home. The Y will replace the ECU which is $700 by itself on 11/03/2020. Im not sure Toyota is what they used to be. And we have owned 5 Toyota's!

- Pontotoc, MS, USA

2016 Toyota Highlander 30,000 miles eps failure step on the break in the morning eps failure with the flashing light shut it off step on the break again start it and sometimes it's back to normal read about the 2015 having this problem truly thing this truck was built towards 2015 more than into 2016 think it should be looked into I know they had problems in 2015 with it for a 2016 with 30,000 miles you should have no problems. Truly would like to respond in some sort investigation to see if it was built towards the tail end of 2015. Stationary always happened starting it up happened twice in december2019 didn't think anything of it started happening frequently September 2020

- Bayside, NY, USA

I was just proceeding from a stop at a 4 way intersection go very slowly when I received a warning on my dashboard saying "eps failure, steering wheel harder to turn". I was then physically unable to turn the steering wheel, almost as if the power steering was disabled. This was at an extremely busy intersection and I almost hit a telephone pole. Even when trying to back up and turn, my vehicle was unable to steer other than going straight forward and back. After turning the vehicle off and restarting it, the error went away and my steering resumed as normal, but I smelled a burning smell. This was a very scary incident and I could have been seriously injured if I had hit the telephone pole, if I had been going faster, or someone in the intersection could have hit me. There was a recall for this exact issue in the 2015 model and it should probably be expanded as this issue seems to exist with the 2016 model as well.

- Erie, PA, USA

Brand new car in the shop twice during first week. Following refueling (not topped off - stopped at first click) the car starts stalling at red lights or at low speeds. Has done this a dozen times. On the highway car stutters, check engine light comes on and traction control becomes disabled. The dealership says this is due to overfilling the gas tank and changed the carbon cartridge for the evac this is definitely not the case. A second refill after the repair confirmed that the problem exists even when filling up very carefully. If gasoline is filling up this component then there is something seriously wrong with this vehicle and its dangerous to drive. Again this car is only 9 days old and in the shop twice for the same reason. Losing power at a busy intersection is dangerous as this has happened in areas where cars are moving quite fast. I was almost rear ended when my car stalled.

- San Diego, CA, USA