Purchased new Highlander and was thrilled to have it. Several days later (where there was a lot of driving), the wipers stopped while in mid motion, at the top of the windshield. Tried everything to resolve it.
Took to local dealer. Took 1.5 hours for them to tell me that the wiper motor was defective. (Interesting that it did still work, merely the wipers would not collapse). Part on back order till following week. They were busy/understaffed so I waited two hours while the car sat in their garage then they replaced the motor in less than an hour.
Purchased this vehicle for the number one reason of reliability and so far they have lost a little bit of my respect. Let's hope nothing else breaks down any time soon.
A D V E R T I S E M E N T S
Purchased new Highlander and was thrilled to have it. Several days later (where there was a lot of driving), the wipers stopped while in mid motion, at the top of the windshield. Tried everything to resolve it.
Took to local dealer. Took 1.5 hours for them to tell me that the wiper motor was defective. (Interesting that it did still work, merely the wipers would not collapse). Part on back order till following week. They were busy/understaffed so I waited two hours while the car sat in their garage then they replaced the motor in less than an hour.
Purchased this vehicle for the number one reason of reliability and so far they have lost a little bit of my respect. Let's hope nothing else breaks down any time soon.
- lukeon, Ottawa, ON, Canada