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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
15,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Toyota Highlander accessories - interior problems

accessories - interior problem

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2015 Toyota Highlander Owner Comments

problem #3

Feb 262024

Highlander

  • miles

A D V E R T I S E M E N T S

My Highlander had a strange burning smell and we couldn-??t find where it was coming from. We took it to a shop where they checked everything over and suggested that the smell was our brakes. They lubricated the brakes and replaced my tires and struts. When I went to pick up the vehicle I still noticed the strange smell, and I had the mechanic come out and check. He suggested that it was the leather conditioner that our detailer had used. I left and headed for home and in about 5 miles the control for the drivers heated seat started smoking and about 30 seconds later the plastic around the control began to melt and flames were coming out of the area next to the control. I was able to use a fire extinguisher to put the fire out. All of the heated seat components were original and we haven-??t had any work done to it. The obvious safety concern here would be fire in the cabin of the vehicle while in motion. The fire and sheriffs departments showed up to the scene and the incident report was filed. The vehicle was towed to a shop where we are awaiting insurance adjuster to look at it. There were not any warning lights or signals of any kind; only the smoke very shortly before the visible flames.

- Orrington, ME, USA

problem #2

May 012019

Highlander

  • 15,000 miles
Front driver seat is broken, frame is coming through the upper right side of the seat in the front of the seat sticks into my back

- Dagsboro, DE, USA

problem #1

Oct 202016

Highlander

  • 32,000 miles
Car going in for the second time to replace the electrical seat adjustment panel and the other components needed to keep it held in place. The plastic clips on the parts just do not appear to be sufficient to keep the panel in place. Car has just under 33K miles. The panel is rarely used and it appears that just the entry and exit from the vehicle appears to be causing enough movement for the parts to wear out.

- Missouri City, TX, USA

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