The radio kept locking up and not responding and the system would reboot randomly. I was punching the buttons to try to get it to respond because I was EXTREMELY irritated (It's a Radio! The Model T had radios - not like it's NEW technology!). The damn screen shattered and so I immediately turned around and went to the dealer where I bought the car (Bayside Toyota, Prince Frederick, MD). They said they would get back to me about fixing it. It's been two weeks and I haven't heard from them. I plan to go back in there today and make a fuss. The most irritating thing was the service person told me they KNEW about this problem and if I had brought it in before the screen broke they would have fixed it. So HOW COME THEY DIDN'T TELL ME THAT?????? Very poor customer service to know the car is defective and not notify your customers to come get it fixed. Wish I had stuck with Acura. I never had any issues with my Acura in the 11 years I owned it.
A D V E R T I S E M E N T S
The radio kept locking up and not responding and the system would reboot randomly. I was punching the buttons to try to get it to respond because I was EXTREMELY irritated (It's a Radio! The Model T had radios - not like it's NEW technology!). The damn screen shattered and so I immediately turned around and went to the dealer where I bought the car (Bayside Toyota, Prince Frederick, MD). They said they would get back to me about fixing it. It's been two weeks and I haven't heard from them. I plan to go back in there today and make a fuss. The most irritating thing was the service person told me they KNEW about this problem and if I had brought it in before the screen broke they would have fixed it. So HOW COME THEY DIDN'T TELL ME THAT?????? Very poor customer service to know the car is defective and not notify your customers to come get it fixed. Wish I had stuck with Acura. I never had any issues with my Acura in the 11 years I owned it.
- Laurel K., Chesapeake Beach, MD, US