We purchased the 2015 Toyota with 10,000 miles in 2017. We had the issue with the Liftgate which was paid for by Toyota because of the recall.

My issue is with the monitor rebooting/resetting itself daily! It does it randomly so you’ll be in the middle of a conversation while you’re driving or using GPS, listening to music etc. and it will reset. I paid the deductible for our extended warranty to have the monitor replaced and it still happens. Based on all of the complaints it must be a manufacturing issue, most likely an electrical issue and Toyota isn’t taking responsibility to handle the problem.

It has to be a safety issue because it is distracting to be in the middle of your drive and be completely disconnected for directions or your phone call.

While driving the navigation/radio will freeze and become unresponsive. The radio will then reboot and reset all settings back to default. There are numerous complaints on various forums. I asked the Toyota dealer to fix this issue. The dealer said they would have to analyze and since the mileage was not under 36K, it would not be covered under warranty. We thought it may be related to the GPS software, but, this happens whether using the GPS or not. So there has to be an issue with the premium audio system installed. Toyota needs to accept responsibility for this and fix given the number of other complaints with the same issue. This issue randomly occurs and is still an issue. One online suggestion was to update the software and the mapping data. I saw another solution to update the firmware. This should be Toyotas issue to fix.