This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The tires have worn down to needing replacing after only 27,308 miles on them, these tires are rating and warrantied for 60,000 miles. Reviews online show other owners complaining about the same issue with premature wear and safety issues. When it rains, the vehicle will slip when attempting to drive, slide when stopping, and hydroplaning at less than normal road speeds.
I purchased the above in July 12, 2014. This vehicle has Michelin latitude tour tires. This vehicle hydroplanes very bad. I am telling you from the bottom of my heart if this is not corrected, lives will be lost. You could feel the vehicle floating. It scared me to death, everything was out of my control, and I was going slow. I had a passenger with me. My vehicle is not the only one this has happened to, my friend purchased a 2015 Highlander limited, not much rain at all and hydroplaned. Her vehicle had different tires. It has happened other times. I think it is in all Highlander 2014 and up and xle and up. I am going to the dealer, however, I do not expect much. I want to voice my concerns because I do not want anyone hurt.
- Monticello, KY, USA
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- Georgetown, KY, USA