This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Toyota Highlander. While attempting to open the rear liftgate, it occasionally failed to open. The contact stated that the liftgate had to be closed manually occasionally. The vehicle was taken to chuck patterson Toyota (located at 200 East ave, chico, ca 95926) where it was diagnosed that the multi liftgate connector or the power unit needed to be repaired. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 58,000.
The contact owns a 2014 Toyota Highlander. While attempting to open the rear gate, it stopped in the middle. The contact manually had to push it up. The contact stated that the gate had been malfunctioning for approximately eight months. The gate would sometimes open or not open, and would occasionally because get stuck in the process. The vehicle was taken to ronnie ward Toyota of ruston (1001 North service rd E, ruston, la 71270), but they were not able to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 136,000.
The contact owns a 2014 Toyota Highlander. The contact stated that the liftgate system failed. The contact was unable to unlock or close the liftgate automatically. The contact had to open the liftgate manually and hold the liftgate open manually. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The liftgate was not repaired. The failure mileage was 30,000.
Automatic liftgate does not close. Starts to close, stops, then beeps. Requires manual closure. Have had in for repair 5 times, including having the entire assembly replaced. Still malfunctions. While using a loaner car of the same make/model/year, it had the same malfunction.
Rear liftgate squeals terribly when left open for a few minutes, seems 'sticky.' Works fine when opened and closed quickly. Feels faulty and that sticky squealing will lead to premature failure.
A D V E R T I S E M E N T S
- Chico, CA, USA