This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Toyota Highlander. The contact stated that while driving approximately 60 MPH, there was an abnormal boom and wind detected on top of the vehicle. Upon opening the sunroof, the contact noticed that the sunroof had shattered. The sunroof was bubbling upwards. There were no reported injuries. There was no warning light illuminated. The vehicle was taken to the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2013 Toyota Highlander. The contact stated while his wife was driving 60 MPH, she heard an abnormally loud sound coming from the vehicle. The driver veered to the side of the road and inspected the vehicle but found no issue with the vehicle. She re-entered the vehicle and opened the sunroof and shards of broken glass fell inside the vehicle from the sunroof. The driver stated that no object had struck the sunroof glass to cause the sunroof glass to shatter. The vehicle was restarted and driven to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.
- West End, NC, USA
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- Lakewood, WA, USA