This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TL-the contact owns a 2013 Toyota Highlander. The contact stated that while driving at 50 mph, the vehicle wheels hydoplanned causing the contact to loss control and crash into a center concrete wall. No airbag deployed. The contact sustained injuries to the chest. The contact did go to the hospital couple of hours later to treat injuries to the ribs which were fractured. The contact did not stay overnight. No police report was made. No medical attention was contacted. The vehicle was still driveable the contact managed to drive the vehicle to an independent mechanic lot where at this time the vehicle is sitting. The vehicle was not diagnosed or repaired. No insurance company was contacted. No dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.ck the consumer provided photos.
I got hit by a drunk driver while I was at an intersection stationary. I was waiting to make a left turn and an oncoming car going 35 mph crossed lanes and crashed into me. It was a bad accident, both cars involved totalled.I had 4 other passengers in the car, and no airbags went off. I received head injuries (a lot of dizziness), neck and back injuries.
The contact owns a 2013 Toyota Highlander. While driving approximately 35 mph, the contact T-boned another vehicle on the front driver's side. The air bags did not deploy. A police report was filed. The contact sustained injuries to the right leg, which required medical attention. The vehicle was towed to an independent mechanic. Furthermore, while the vehicle was stationary and while driving various speeds, the anti-lock brakes failed on more than one occasion in October of 2018. The contact stated that the brakes and wheels seized on three occasions. An independent mechanic was made aware of all the failures, but could not determine the sources. A dealer was not made aware of the failures. The manufacturer was notified. The failure mileage was approximately 100,000.
- Marysville, CA, USA
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- Qeensvillage, NY, USA