This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Starting this summer our 2013 Toyota Highlander was having a terrible odor coming from the ac. Went to dealer and was told they would clean out the ac/ evaporator box with ammonia and then put a mint spray to reduce ammonia smell. Paid $65 for this service. On way home I smell nothing but a stale odor. The next day the moldy smell was back. Didn't even have to start car. The second I opened door it hit me. I went on google and saw a number of people were having same problem with Toyota cars. Not just a Highlander!! the avalon, Camry and others are having this same issue. The problem appears to be mold in the evaporator box and vents. Have had many vehicles and never a problem like this one. Bought the car new and for Toyota not to admit to a bad design is disappointing.
- Kirkwood, PA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Kirkwood, PA, USA