This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Toyota Highlander. The contact stated that he noticed that the front and rear driver-??s side and rear passenger-??s side carpet were soaked with water. The contact then stated that he also noticed the water had leaked from the sunroof. The vehicle was taken to an independent mechanic where it was diagnosed that water had entered through the sunroof due to the drain tube being improperly designed. The contact stated that he was concerned because of two visible electrical connectors near the front driver-??s side floorboard and possible mold, corrosion, and rust. An undisclosed dealer was notified of the failure and the contact was informed that he would receive a call back but no response was received. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000.
- Winston Salem, NC, USA
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- Winston Salem, NC, USA