This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Highlander. The contact stated that the check engine warning light illuminated constantly and the engine exhibited an abnormal roaring noise. The vehicle was taken back to the dealer several times for the failure who advised the contact that nothing was wrong with the engine and the noise the engine was exhibiting was a normal occurrence. The contact stated that in August 2012 while driving 65 mph, the vehicle made a clucking noise and the vehicle stalled without warning. The contact was able to place the gear into reverse and into a parking area. The vehicle was towed to the dealer who located the failure as the transmission solenoid clutch assembly. The transmission solenoid clutch assembly was replaced however, the failure was not corrected. The vehicle would not accelerate and the abnormal noise persisted. The failure mileage was 3,467 and the current mileage was 20,896. Updated 10/03/12 updated 10/3/2012
- Manlius , NY, USA
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- Manlius , NY, USA