2010 Toyota Highlander. S10 appropriate handling- letter from regarding Toyota problems the consumer stated the vehicle was delivered to him and his wife during the sales suspension period of Toyota vehicles without the accelerator recall work being completed. Also, after owning the vehicle for five days, the vehicle would not start. The dealer stated the battery was defective and needed to be replaced.

- Brookfield, WI, USA

Follow-up ltr to NHTSA re 4/8/10 correspondence on behalf of re incident of sudden unintended acceleration after recall fix by dealer on her 2010 Toyota Highlander. The consumer became concerned about the recent accelerator pedal issue and contacted the dealer to see if she could get out of the lease. The dealer informed her there was a fix to the problem, so the consumer made an appointment on February 15, 2010. On March 2, 2010 the accelerator pedal became stuck multiple times. Twice, the accelerator pedal stuck when taking off; it was extremely hard to push, to the point where it actually went down, and the vehicle jerked. Then on the way home, the consumer pushed the brake pedal down to slow down and noticed the vehicle seemed to be going much faster. She pushed harder and harder on the brake and when she looked down the RPM's were going straight up and she was not slowing down. She continued to hold the brake pedal down and after a few minutes the brakes started working. The consumer contacted the dealer the next day, but was informed there was nothing they could do since the fix had already been completed.

- Ellenburg Depot, NY, USA

On March 28, I was driving our 2010 Toyota Highlander that we purchased at the end of December 2009 in a residential area when the gas pedal stuck and I was unable to apply the brakes to stop it. Luckily I was able to put it in neutral gear and coast to the side of the road without property damage or injury to anyone. I then called the 911 and the police came out. This car was involved in the recall and the fix was completed a few weeks ago. No one was available at any Toyota dealership to come out and pick up the car, so I had it towed using aaa to a local dealership. I had my four children in the car with me and can testify as to what happened. This is ridiculous. Their fix has nothing to do with what is really wrong with these cars. I loved Toyota until this happened. Something needs to be done before people get hurt from these cars. By the way, your form requires a speed and a mileage, but I do not have the car to get the mileage, nor do I remember the speed because it started once I applied the gas and it happened so fast, so I approximated both in the complaint.

- Raleigh, NC, USA

I own a 2010 Toyota Highlander which I purchased 3 months ago. I had the gas pedal "fix" done on 2/15 and on 3/12 my gas pedal stuck multiple times!!! I called Toyota and told them about the problem and they said there was nothing they could do about it as the fix had already been made. I asked that they take my vehicle back and cancel my lease as it is an unsafe vehicle and I refuse to put my children in it. They refused. Toyota drivers need to know that the fix was not a real fix and to be very careful when driving. The consumer stated the pedal became stuck several times. The accelerator pedal was hard to push, to the point where when it actually went down, the vehicle jerked. Then on a hill on the way home, the consumer was applying the brake pedal to slow the vehicle down, but she noticed the vehicle seemed to be going much faster. Updated 04/21/10.

- Ellenburg Depot, NY, USA