This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The sunroof, in it's entirety flew off in the middle of the interstate. The sunroof was open, so we closed it and it began making a weird noise, so we began to re-open the roof, and the entire piece of glass flew off. We were on an interstate, going about 70mph, and have had no problems with the sunroof until it flew off. Thankfully, we did not see it effect any cars and landed in the middle of the interstate.
The car was purchased from kool Toyota, grand rapids, mi back 19 Nov 2009. Then it was given back to dealer in March 2010. Motion sickness / mind numbness, thought impairments, speech impairments, etc.. car was checked by local dealer as well showing no signs of any issues. Lost I think around $10,000 dollars to return the car back to dealer. Driver and passengers through the car were affected. The car was set in the garage unused most of the time between purchase and return to dealer. Went through Toyota dealer dispute resolution process. I still have records. Did not have time and/or understanding who else to contact back in 2010.
August 6, 2015 I was driving northbound on hwy 45. After about 20 minutes on the road my 2009 Toyota Highlander began to smoke, the oil pressure warning light came on and I pulled over to the side of the road. Within a few minutes, black smoke was pouring out from underneath the hood. Within another minute or two the SUV was on fire and soon the front half was completely engulfed in flames. I thought it would explode. Two milwaukee fire department teams arrived and extinguished the fire. Thank god no one was hurt and my children were not in the car. Accident report bmz14xn was filed with milwaukee county. Prior to the fire that totaled the Highlander, an emergency repair was made to the Highlander on November 3, 2014. That night the engine began to make a strange noise and the oil warning light went on. I pulled into the nearest auto repair shop; the tech said if I drove any further the engine would have been severely damaged because there was no oil left. The engine coolant pipe sprung a leak and all of the oil poured out of my car. That was the first time my Highlander lost all of its oil because of a faulty oil coolant pipe- the second time it resulted in an engine fire. In December 2014 I received a letter from Toyota stating they reimburse for repairs related to leaking oil or engine damage. Toyota dealers received technical service bulletin (tsb) #tsb-020-11 indicating the replacement part should be metal; not rubber which is what I had. I mentioned the emergency repair twice when I went in for service to jack safro Toyota. Neither time did a service tech suggest that the oil coolant pipe be checked to make sure it was correctly repaired. I believe this was a major oversight on the part of the service department and that Toyota should recall the oil coolant pipe. The faulty part is on 2007-2010 Highlanders and other Toyota vehicles.
This vehicle has an electrical problem, most mechanic shops I took it were not able to find out the nature of the problem. I've changed the battery twice and still experiencing the same problem. At the high way I noticed the that the temperature of the engine gets high, which obliged to drive in a much lower speed with the flashers on which always increases the traffic safety risks.
A D V E R T I S E M E N T S
- Myrtle Beach, SC, USA