This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brand new 2009 Toyota Highlander defective front O2 sensor made out of ceramic built into all cars in Japan then shipped to U.S. first sign of sensor damage the cars traction control light goes on. Soon after the front O2 ceramic sensor heats up. Then the car will not start. When you try to start it up at this point engine has caught on fire. The general manager of dealership stated that Toyota knows of this defective part but will not recall. We believe owners should be notified. The part was replaced. However, we did not feel car was safe after seeing engine on fire. The dealership would not refund money. Our only option allowed was to trade in car for another at our cost. This all happened within 3 days of taking delivery of the vehicle and having only driven it 40 miles.
- Easthampton, MA, USA
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- Easthampton, MA, USA