I'm contacting you about an issue recently encountered on my 2009 Highlander. The oil hose attachment located at the bottom of the car had pin size hole that pushed all the oil out of my car. The oil hose is in a location that would not be exposed to any element. I truly feel that this is a manufacture defect but can't find recall information on the site. I had the car towed to the dealership that said this part will take up to 3 weeks to receive. They also had a few other Toyota cars in repair for the same issue. This is alarming since it looks like a known issue and the hose location is not exposed. The dealership also told me once repaired they don''t know the extent of the damage since the oil was drained out at fast pace. Please look into this issue and help protect others that might not be aware of this defect.

- Des Plaines, IL, USA

T-sb-0201-11 from Toyota states "some vehicles equipped with 2gr-fe/fxe towing package engines may exhibit an oil seep from the engine oil cooler pipes." This tsb affects Toyota and Lexus vehicles going back to at least 2008-present. This is a major issue, and I feel this should be handled as a recall instead of a tsb due to the severity of the issue if/when the pipe breaks. I recently elected to have my vehicle repaired on my own just so I wouldn't have to worry about this issue happening to me or my wife, and thus blowing up my Highlander's engine causing thousands of dollars in damages. Seems pretty bad that a recall can be issued for floor mats and accelerator issues, but no recall is issued for this issue which can drain the oil from your engine in a minute, blow up your engine, and then possibly wreck your vehicle. Consumer's engines are now being destroyed, and this is showing up in different online forums. I feel that the NHTSA needs to force Toyota to replace all of the defective engine oil cooler pipes with the newer metal ones that the tsb addresses. They should also be forced to reimburse all costs to those individuals that either needed to have the repair done, or decided to preventatively have the repair done on their own before those pipes burst on their own.

- Lexington, SC, USA

Toyota has issued a T-sb-0201-11 which states "some vehicles equipped with 2gr-fe/fxe towing package engines may exhibit an oil seep from the engine oil cooler pipes." This affects Toyota and Lexus vehicles going back to at least 2008-present. This should have been handled as a recall vs. A T-sb with a defined expiration date because consumers engines are being destroyed when this 'seep' occurs. This happens with a minute and all of the engine oil is left on the road and the engine is destroyed. Imagine a family who's driving along the highway, their engine stops working and an 18-wheeler rear ends them. That is why the NHTSA needs to force Toyota to replace all of the defective engine oil cooler pipes with the metal ones that the T-sb addressee.

- Baltimore, MD, USA