This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am writing concerning my 2007 Toyota Highlander sun visor. My driver side sun visor has fallen down, and I see no way to tighten it up. It appears the sun visor is too heavy for the rod it is suspended from. Currently, the visor has fallen to right in front of my line of vision which obstructed my view while driving on several occasions, which was rather frightening. This is definitely a safety hazard. I saw online where over 2.4 million Toyota owners have posted comments concerning their defective sun visors. How many more comments are needed before Toyota will issue a safety recall on these sun visors? I hope it will be sooner rather than later, and before there is a tragic accident.
The driver side sun visor has started to droop down, unable to be put in full upward position. This has been getting increasingly worse over the past few months. A website I visited for help suggested reporting it to NHTSA. It is a safety hazard because it hangs down at forehead level when driving and causes a serious distraction. The website contained numerous complaints of other Highlander owners for the same problem and indicated that replacing it for several hundred dollars does not prevent a frequent recurrence of the problem. On the 2007 model, a lighted mirror is the only equipment contained in the visor itself.
Driver side sun visor dropped into field of vision. Dealer says this happens a lot with Highlander models. Visor will not stay up or down but rests in between, which defeats its intended use and interferes with driver vision. Dealer refused to repair as defect.
The driver's side sun visor drops and remains down at all times preventing driver full visability. The mechanism to keep the sun visor propped against car ceiling has failed.
- San Mateo, CA, USA
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The contact owns a 2007 Toyota Highlander. The contact stated when traveling over slight road bumps, the drivers side sun visor would fall down, obstructing his line of vision. The dealer advised repairs to the visor would not be covered under warranty and would only be repaired at the owners expense. The failure mileage was approximately 56,000 and the current mileage was 67,000.
A D V E R T I S E M E N T S
- Stevensville, MD, USA