This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I use the A/C and turn it off a bad odor comes from the vent. This is a new 2006 Highlander, the next day I brought it to the dealer he said take for service, they told me to drive it for a few more days. I put 1500 miles and the odor is still there. I took it for service again. The mechanic said to use a deodorizer on the vent. I am not a satisfied customer. I want this issue resolved. I paid for the Highlander not the smell that came with it.
- Bronx, NY, USA
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- Bronx, NY, USA