This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving our 2006 Toyota Highlander. She drove approx 1/2 mile from our house at an average speed of 35 mph when the temperature gauge suddenly went past the red line. We had our car towed to crown Toyota where they tore down the engine and found water pump leaking and head gasket leaking oil. They removed engine head and found warped block and but head was okay. We then towed the Highlander to a private mechanic to have block replaced and we were informed the block was not warped but instead the bolts on the engine are stripped/defected. Toyota wants $5,400 to repair vehicle by installing a used engine. Toyota refuses to help with the cost even though it appears to be a manufacture defect and has already charged us $654 to diagnosis the problem and did not even reassemble our engine. The car was no longer under warranty at 68,970 miles. We have not yet repaired the problem.
The contact owns a 2006 Toyota Highlander. While the vehicle was being inspected the inspector informed the contact the catalytic converter was clogged up and that it would not pass inspection. The dealer stated that the repair cost would not be covered by warranty. The vehicle was taken to the dealer and the technicians stated the catalytic converter needed to be replaced. The contact stated that prior to having the vehicle inspected that the oxygen sensor was replaced. The vehicle was not repaired. The approximate failure mileage was 53,000.
The contact owns a 2006 Toyota Highlander hybrid. While driving the vehicle stalled and all lights on the instrumental panel remained illuminated. The vehicle was towed to the dealer who stated that the failure was caused by the inverter. The dealer replaced the inverter. The VIN information wasn't available. The failure mileage was 75, 000 and the current mileage was 83,000.
TL- the caller has a 20006 Toyota Highlander. The contacted that while traveling done the down the highway the vehicle lost power. The vehicle was traveling 55mph and the vehicle compleyely shut down. No warning lights came on before the vehicle shut down. The dealer stated that no problems were found when a diognostic performed on the vehicle. The vehicle had 63000 miles at the time of the failure and those are also the current mileage.
Toyota Highlander hybrid-I have lost ABS brakes, stability control and power steering along with the hybrid engine on two occasions with my 2 week old 2006 Highlander. I have brought it to the dealer twice-the first time they found "malfunction codes" and "rebooted" the computer and told me it was operating as "designed, " only to happen again 2 days later. Currently, they are replacing a computer. Date of incident and purchase of vehicle is actually 2006 but is not an option below. I am concerned it will happen again and result in an accident in the future.
A D V E R T I S E M E N T S
- Ontario, CA, USA