This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 11/9/2011, while driving on interstate 80 near auburn, ca., the rear window on my 2005 Toyota Highlander spontaneously exploded/shattered. I took it to a Toyota dealer/bodyshop where they replaced the tempered glass at my expense ($468). They claimed they had never seen anything like it. Two weeks later on 11/28/2011, while driving on interstate 80 near rocklin, ca., the right rear passenger door window spontaneously exploded/shattered sending shards of glass into the vehicle and out. The car is getting repaired at my expense ($408). Toyota claims they know nothing about this type of problem. This is a safety hazard worthy of investigation. During the second incident, a passenger would have been severely injured had they been sitting next to the exploding glass. If the window had been the driver-side window, it would have caused a serious crash. As it was, the car behind me had to take evasive measures to avoid the flying glass. The fact that there has been 2 incidents within two weeks involving 2 separate oem glass suggests a possible defect.
- Auburn, CA, USA
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- Auburn, CA, USA