This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear wheel bearings on our 2005 Toyota Highlander failed at 94,000 miles. We heard strange noises from the rear end and asked our mechanic to check. He indicated that the right rear tire was "cupped" and suggested replacement. Since it was time for new tires anyway, we did that but the noise continued. Upon returning to the mechanic he dug further and reported that both rear wheel bearings were worn, the left (to the point of being dangerous) more than the right, to the point that they needed to be replaced. We went to the Toyota dealer from who we purchased the car and their service department confirmed the diagnosis and we arranged for the needed repairs. When we asked the dealer and Toyota directly whether this was problem they had seen before they indicated it was just wear and tear and basically, our hard luck.
- Vero Beach, FL, USA
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- Vero Beach, FL, USA