This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Toyota Highlander. The contact stated while driving approximately 10 mph from a complete stop, the brake pedal traveled to the floor upon engaging. The vehicle failed to slow down and crashed into another vehicle. The driver's side air bag partially deployed. The contact suffered bruises and minor pain to the chest as a result of the driver's side seat belt faulty webbing. In addition, the seat belt retractor would not function during the crash. The front hood and bumper were damaged. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,804.
Seat belt are frayed and coming apart. I have contacted my local Toyota dealer as well as Toyota costumer service and was told the car is out of warranty and it is no longer their responsibility. They said they'd be happy to change the seat belts, and then handed me a hefty quote. Thanks Toyota, glad you care.
A D V E R T I S E M E N T S
- Del Norte, CO, USA