The contact owned a 2005 Toyota Highlander. The contact stated that while driving 15 MPH, the brake pedal was depressed and the vehicle accelerated and crashed into a fence. The air bags did not deploy. At the time of the crash, the vehicle was 20 MPH. The vehicle was towed to a junkyard. No warning lights were illuminated. The contact sustained a face injury where he lost several teeth and also had back pain. Medical treatment was needed for the injury, went to the hospital and got an x-ray and some dental work done A police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,435.

- Spokane, WA, USA

The contact owns a 2005 Toyota Highlander. While driving straight, another vehicle suddenly drove in front of the contact. As a result, the contact crashed into the rear passenger side of the other vehicle. There were no injuries. A police report was filed. The vehicle was towed to carman Ford Lincoln (193 S dupont hwy, new castle, de 19720 at (302) 323-2300) where the front passenger side was repaired. A few months later, the stability control and parking brake indicators illuminated, and the radio and clock started to malfunction. The vehicle was taken to price Toyota (168 N dupont hwy, new castle, de 19720 (302) 322-8600) where it was recommended that the body control module needed to be replaced. The dealer stated that other failures may occur. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 119,271.

- Bear, DE, USA

2005 Toyota Highlander hybrid. Driving to work in a blizzard on 12/11/09 all dash board lights went on. Dealership found that the sunroof housing failed causing $3,977.16 worth of damage. Being out of warranty the dealer agreed to pay $2,000. Toyota customer service another 1,500 and we paid $477.16. We picked up the car on 12/24/09. On 2/2/10 we returned it after noticing a burn spot on each of the plastic head light covers. The dealer found both highbeam bulbs melted, and suggested I had overused them causing the intense heat that did the damage. I am concerned it could be a result of delayed water damage showing up. Our concerns with this car(which we purchased new in Nov. Of 2005)goes back to 9/7/06 when the cruise control did not slow the car going down hills. On 2/28/07 we had brake and wiper blade issues. On 4/20/07 the blades locked during a downpour on the 5 freeway. I had to pull over in a panic. On 7/12/07 the cargo clip had to be replaced. On 9/10/07 that parking brake did not hold properly and there was a rattle from the right rear. On 11/6/07 we complained of squeaky brakes. Dealer tightened loose nuts and bolts on 4X4 assembly. On 4/1/08 the brakes were replaced @ 29,080 miles.on 10/22/08 the sound system failed and was replaced under warranty. Next week we are having the 5th set of tires put on this vehicle which has only 53,000 miles on it. The set to be replaced has only about 15,000 miles on them. They have a 60,000 mile warranty.

- Running Springs, CA, USA