This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car malfunctioned my tire locked up while I was driving on the high way causing me to spin out of control and skid all the way into a guard rail totalled my car out and not one air bag went off
2004 Highlander, having same problems as all other reported problems for this vehicle. Hesitation, steering shaft replacement, 2 wheel bearing replacements, lousy original tires, bad sodering of heat/air board leading to not working properly, can not have back windows down due to noise and vehicle shaking, had rear wiper motor replaced within 1st month of ownership. While I did purchase the extended warranty, which did cover the cost of the wheel bearing replacement, it did not cover the cost of having to replace the tires damaged by the bad bearing - and Toyota does not care. In their race to become the number one car maker, they have given up on being the safest, most reliable car maker - and they have certainly given up on being customer friendly. According to several Toyota dealers, they don't have to, since they continue to be popular selling vehicles. I am getting nervous as the time for my warranty comes due to expire - and for the first time am seriously considering trading it in before that happens. That was not the intent when I bought the vehicle, but after reading all the people having all the same problems, I am very concerned.
- Bloomingburg, NY, USA
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- Grand Rapids, MI, USA